FAQ
Common questions, plainly answered.
Straight answers about what NadoTech does, how it works with existing providers, and what to expect from the Digital Risk Snapshot.
What kinds of work does NadoTech perform?
Technology, cybersecurity, digital systems, and advisory work for businesses — organized into five connected areas: digital risk and security; technology infrastructure; websites, domains, and digital presence; business systems and automation; and advisory and ongoing management. Engagements range from a single repair to a standing advisory relationship. The services overview describes each area.
Is NadoTech an MSP?
No — not in the conventional sense. NadoTech does not operate as a subscription help desk or resell a standard stack of monitoring tools. Ongoing engagements focus on oversight, architecture, risk, documentation, vendor coordination, and planned improvements. If a business already has an MSP, NadoTech can work alongside it.
Does NadoTech replace an existing IT provider?
Only if that is what the business wants. NadoTech regularly works alongside internal teams, IT providers, MSPs, and specialist vendors — providing independent judgment and coordinating the wider picture rather than displacing what already works.
Can NadoTech work with our current vendors?
Yes. Vendor coordination is a normal part of the work: evaluating proposals, translating between vendors and leadership, overseeing projects, and making sure the business — not the vendor — ends up owning its systems and documentation.
Does NadoTech resell specific software?
No. Recommendations are independent of product commissions. If the right answer is a tool the business already pays for, that is the recommendation.
What is a Digital Risk Snapshot?
A focused, plain-English review of selected public systems surrounding a business — website, domain, DNS, email authentication, HTTPS, and trust signals. A person reviews the findings and writes them up with priorities and recommended actions. The Snapshot page explains the scope, and a sample report shows what the deliverable looks like.
Is a Snapshot required before other work?
No. It is one structured way to begin. Many engagements start with a direct conversation about a specific project or concern instead.
Does a Snapshot include penetration testing?
No. The Snapshot is a passive review of public-facing information. Nothing is probed, logged into, exploited, or tested. It is not a penetration test, a vulnerability assessment, a compliance certification, or a guarantee of security. Deeper testing requires separate written authorization and scope — and where it is genuinely needed, NadoTech will say so.
Does NadoTech need access to our internal systems?
Not for a Snapshot — it uses only externally visible information. For implementation or infrastructure work, access is scoped explicitly and agreed in advance, with the business retaining ownership and administrative control.
Can NadoTech implement its own recommendations?
Yes. NadoTech can configure, build, repair, migrate, document, and integrate directly — or coordinate the vendors doing that work. Every recommendation is also written so the business could act on it without NadoTech, which is what keeps the advice honest.
Are ongoing services available?
Yes — recurring reviews, monitoring of domains, certificates, and backups, documentation upkeep, vendor oversight, and fractional technology or security leadership. Ongoing arrangements are scoped to what the business actually needs watched.
How are projects priced?
Individually, based on scope. There is no fixed menu because no two environments are alike. Scope and pricing are always confirmed in writing before work begins — for the Snapshot and for everything else.
What happens after I submit a form?
Your submission is emailed to NadoTech and you receive a confirmation email. A person — not an automated pipeline — reviews it and responds within two business days. If a form ever fails to send, you will see an error with the direct address, Hello@NadoTech.io.
Where is NadoTech based?
Coffeyville, Kansas. NadoTech serves businesses locally and remotely — most of the work travels well, and local presence is scoped in where it matters.